Good questions,
straight answers.

Everything you need to know before booking. Can't find it here? Just ask

What areas do you serve?

We're based in Katy and cover Greater Houston — including Houston, Fulshear, Sugar Land, The Woodlands, Cypress, Spring, and the surrounding areas. Shooting somewhere just outside that range? Reach out; we travel for the right project and will quote any travel up front.

How fast will I get my photos?

Standard delivery is within 24 hours of the shoot, edited and listing-ready. Need it sooner? Add Rush Delivery (12 hr) at booking and we'll prioritize your set.

How do I book a shoot?

Head to the booking page, choose a package, add any extras (drone, twilight, video, and more), and pick a time that works for the property. You'll get a confirmation by email. Prefer to talk it through first? Send us the details.

How should I prepare the property?

A little prep goes a long way: declutter surfaces, turn on every light, open blinds, hide trash cans and cords, and clear cars from the driveway. We provide a full preshoot prep checklist on our Forms page so the home is camera-ready when we arrive.

What happens if the weather is bad?

Interior photography goes ahead rain or shine. For exteriors, aerial/drone, and twilight, we may reschedule those portions to the next suitable window at no extra charge — your listing always gets the best possible sky.

Who owns the photos, and how can I use them?

You receive a license to use your media for marketing the listing — MLS, social, print, and your own channels. Haus of Luxur retains copyright and the right to use images in our portfolio. The full image licensing agreement is on our Forms page.

Do you offer drone / aerial photography?

Yes — aerial and drone coverage is included in the Signature, Premium, and Luxury packages, or available as an add-on to any shoot.

Do you photograph Airbnb and short-term rentals?

Yes — Airbnb, VRBO, and vacation-rental shoots use the same square-footage packages as our listings. We shoot amenity-forward: the spaces, details, and views that make guests book. Most hosts choose the Signature package for the aerial shots that show off the location.

Do you offer virtual staging?

Yes — virtual staging is $35 per photo. We digitally furnish empty rooms with photoreal, AI-assisted staging so buyers can picture the space lived-in. Every staged image is clearly disclosed as virtually staged, in line with MLS requirements. See all add-ons.

Do you offer floor plans or 3D tours?

2D floor plans are available now as an $85 add-on — scanned on-site during your shoot and delivered in color and black/white. 3D / Matterport tours are coming soon — check back or ask to be notified.

How is pricing determined?

Packages are priced by square footage bracket — see the Services page: Essential ($199, up to 2,000 sq ft), Signature ($299, 2,000–3,500), Premium ($449, 3,500–5,500), and Luxury (from $749, 5,500+). The bracket price is the price — no hidden fees, and travel within 25 miles is included. Luxury properties are quoted at booking.

What's your payment & cancellation policy?

No deposit — nothing is charged at booking. You pay after delivery, or by card at booking if you prefer. Licensed real estate agents can also book by text. Every shoot is backed by our guarantee: love the photos or you don't pay (free reshoot first, refund if you're still not happy). We accept all major cards through our secure booking system. Reschedule or cancel free up to 24 hours before the shoot; inside 24 hours a $75 fee applies, and a no-access or same-day cancellation is billed at 50% of the package. Full terms live on our Forms page.

Still have questions?

We're easy to reach.

Send us the property details and we'll point you to the right package.

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